In Short
- AI does the volume; our specialists make the decisions.
- Your data is used only for your engagement.
- A named specialist answers for every claim.
Our Approach
We use our own systems, including automated document reading, matching and follow-up, to handle the volume that airline GST involves: thousands of invoices and credit notes across dozens of airlines and several GSTINs. This lets our specialists spend their time on judgment.
The bars show roughly how the work is split by volume. Every decision that matters sits with a person.
People Decide
Automated systems flag gaps and prepare work. Eligibility decisions, replies to the department in an audit, and every claim we advise are reviewed and approved by a TraCarta specialist.
Your Data
Client data is used only to deliver that client’s engagement. It is not used to serve other clients, and it is not shared with third parties to train their models.
The same applies to SkyBoard and to custom agents we build through TraCarta Foundry: each client’s data stays within that client’s setup.
Accuracy and Oversight
We test our systems against real outcomes and review exceptions by hand. Where the technology is unsure, a person decides.
Questions
Write to connect@tracarta.in to learn more about how we use technology in your engagement.