Privacy Policy


1.   Introduction

TraCarta is committed to protecting the privacy and security of personal data collected through its website, services, and technology platforms.

This Privacy Policy describes how TraCarta collects, uses, stores, and protects personal information in accordance with applicable Indian data protection laws including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

2.   Information We Collect

TraCarta may collect the following categories of information:

- Personal Information
- Name
- Email address
- Phone number
- Professional designation
- Organization details
- Platform Usage Information

When users access SkyBoard or other digital platforms, we may collect information related to:

- Login credentials
- User activity within the platform
- Uploaded documents and financial records
- Technical information such as IP address and device information

3.   Purpose of Data Collection

TraCarta collects and processes information for purposes including:

- Delivering professional services
- Providing access to the SkyBoard platform
- Communicating with clients and users
- Improving platform functionality and user experience
- Ensuring regulatory compliance

4.   Legal Basis for Processing

Personal data is processed based on one or more of the following grounds:

- Consent provided by users
- Contractual necessity for delivering services
- Compliance with legal and regulatory obligations
- Legitimate business purposes related to service delivery

These principles are aligned with obligations under the Digital Personal Data Protection Act, 2023.

5.   Data Security

TraCarta implements reasonable technical and organizational safeguards designed to protect personal and organizational data.

These safeguards include:

- Role based access controls
- Secure system authentication
- Data monitoring and access logging
- Protection against unauthorized access and misuse

6.   Data Sharing

TraCarta does not sell personal data.

Information may be shared only in the following circumstances:

- With authorized personnel involved in service delivery
- With service providers supporting platform infrastructure
- Where required by law or regulatory authorities

All such sharing is conducted with appropriate safeguards.

7.   Data Retention

TraCarta retains personal data only for as long as necessary to fulfill service obligations, comply with regulatory requirements, and support operational needs.

8.   User Rights

Users may have rights under applicable law to:

- Request access to personal data
- Request correction of inaccurate information
- Request deletion of personal data where appropriate

Requests may be submitted through the contact details provided below.

9.   Changes to This Policy

TraCarta may update this Privacy Policy from time to time to reflect legal, operational, or technological developments.

Updated versions will be published on the TraCarta website.

10.   Contact

For questions regarding these Terms of Use or the Privacy Policy, users may contact TraCarta through the contact details provided on the website.